By Li Junlin, TravelSky Inner Mongolia Branch
Wuhai Airport at Inner Mongolia uses Angel Lite platform product for its departure system. They also adopt TravelSky security check information system.
One day, the security checker of the airport reported that front end software of the security system cannot inquire the number of passengers who finish check-in and stay for security check. Inner Mongolia TravelSky Information Technology Co,.Ltd. made an instant response by sending its staff to the site. They kept working for 12 hours to seek for the problem cause and make on-site test and joint test to ensure system normal operation. Their work won praise from the airport customers.
Inner Mongolia TravelSky Information Technology Co,.Ltd. always puts the customer requirement as its top priority. They care for the customers and do their best to fulfill customers’ request and solve their problem. This prompt response and problem resolution can reflect their concept of service: Winning Customers with Perfect Services.