Micro-flight Service | |
Release Date:2014-06-23 | 字体大小: A+ A- |
“Micro-flight Service” is the airline ticket sales and service product based on mobile terminals and facing the small and medium agents, which is launched by China TravelSky in 2013. It is committed to the use of mobile platform advantages to help agents simplify business processes, reduce training costs, enhance service contents, and improve service efficiency. By using the “Micro-flight Service” product, agents can provide customers with ticket sales and travel services anywhere and anytime, which meets agents’ needs of mobile working, brings not only the convenience for agents’ sales, but also provides agents with the solutions of the whole process from ticket reservations to travel services. The design style of “Micro-flight Service” products is simple, spright, the thumb-clicking graphical interface has changed the original interaction of instructions. A series of functions such as shopping mall, reservation hall, my orders, passenger files, and travel services provide agents with the whole process of solutions form ticket reservation and issuance to travel services.
Product Features:
1. Fully compatible with the existing TravelSky user system
Users need not to worry about the tedious account application process, and they can log on to the “Micro-flight Service” system by using their original eTerm accounts.
2. “0” learning costs
“Micro-flight Service” provides graphical interactive modes, so that users can easily complete the whole process from ticket inquires to reservations without remembering various commands and basic information. Not only that, ticket issuance, cancellation and other operations can be completed by one click. Straightforward user experiences make the work much easier.
3. Visual profit representation
“Micro-flight Service” integrates the flight Shopping results according to the agent Office, and brings users a fresh experience through the comprehensive display of flight information, Z-value profits, saleable space layout, and multidimensional data. It does not only meet the ticket sales profit maximization demands for agents, but also help agents make quick decisions and improve customer satisfaction. 4、快速预订效率为先 4. Efficiency-first fast reservation 针对代理人工作流程中必不可少的申请、候补、迅速占座等环节,“微航服”提供了“快速预订”功能。通过“快速预订”,经验丰富的操作员在一个界面上就可以完成航班申请、候补等操作。尤其在座位资源稀缺的情况下,通过点击预先编辑好的“快订列表”,便可迅速发送预订指令,省时省力,增大预订成功的概率。 For the indispensable application, alternation, quick seat-occupying and other steps in the agent workflow, “Micro-flight Service” provides the “Quick Reservation” function. Through “Quick Reservation”, experienced operators can complete flight application, alternation and other operations on one interface. Especially in the case of scarce seat resources, by clicking the pre-edited “Quick Reservation List”, users can send reservation instructions quickly, which can save time and effort, increase the probability of successful reservations.
5. Authorized data, extended services
“Micro-flight Service” can integrate all the reservation data for agents, provide the complete course tracking for ticket status, and form the “time axis” of ticket life cycle. Through this “time axis”, agents can provide more services for government and enterprise customers, cover the whole process of travel information, including but not limited to check-in agents, weather reports, airport transportation, approaching ticket reminders, and other auxiliary services.
6. Visual orders, easy to manage
All the PNRs successfully reserved through the “Micro-flight Service” can generate orders in the system, agents can also integrate the PNRs reserved in other systems to the “Micro-flight Service” system through the PNR import functionality. In order to facilitate the operations for agents, the orders support several methods of ticket inquires, and the results can also be accurately screened.
7. High compatibility, integration of mobile ecosystem
For completely lightweight APPs, they can be directly used by users through following the WeChat service number of “Micro-flight Service”, and they can fully support Android systems and IOS systems. They also support TravelSky SMS, Email and other multi-channel travel quotation services.
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